The Waiting Room Blues
One of the realities of healthcare is that it takes time. I’ve had only one primary care physician who I could always count on to be on schedule. However, if I wanted an appointment where I could discuss issues in detail, I had to tell the scheduler in advance the specific details to include. If I did not, I had to schedule a second appointment. That was great for time conscious patients, but not so great for patients who wanted their providers to really know them and understand their health. This takes time.
Sick children, walk-in hours and long waits!
By John Coomer, Practice Administrator I had an interesting call from a parent who called early and heard our message about walk-in hours. (7:45 – 9:00 a.m.) As a result, she loaded her three children, came in at 8:45 a.m. and learned it could be several hours before we could see her children. She was [...]
Insurance may not pay for all you expect
Things that may cost parents additional money Parents: there may be components of your well child check that your insurance company will not pay. It is your responsibility to know what is and is not covered and to pay for uncovered services. Typical well child checks include the follow per American Academy of Pediatrics guidelines: [...]
Copays, deductibles and coinsurance, oh my!
By John Coomer, Practice Administrator Patients frequently call upset that they were not aware of the financial responsibilities associated with health insurance. Often, they don’t understand the terms of their contracts and what they have agreed to pay per their health insurance policies. These three simple terms create much confusion we hope to help clarify. [...]
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